base44 FAQ —
Your Questions, Answered

Creating a base44 account takes under two minutes. Go to the Register page, enter your mobile number, choose a strong password, and confirm your details. You will receive a verification code on your phone — enter it to activate your account. Once verified, you can log in and start playing immediately. No documents are required at the registration stage.

You must be at least 18 years old to register and play on base44. This is a strict requirement and applies to all players regardless of location. base44 takes age verification seriously and may request proof of age at any point. Accounts found to belong to underage players will be closed immediately and any balance returned.

No. Each player is allowed one base44 account only. Creating multiple accounts is a violation of the base44 Terms and Conditions and will result in all accounts being suspended. If you have forgotten your login details, use the password reset option on the Login page rather than creating a new account.

Go to the Login page and click "Forgot Password". Enter the mobile number linked to your account and you will receive a reset code via SMS. Enter the code, set a new password, and you are back in. If you no longer have access to the mobile number on your account, contact base44 support directly for assistance.

Log in to your base44 account and go to the Account Settings section. From there you can update your display name and certain profile details. For changes to your registered mobile number, you will need to contact base44 support as this requires identity verification to protect your account security.

If you want to close your base44 account, contact the support team and request account closure. Before closing, make sure you have withdrawn any remaining balance. Account closure requests are processed within 24 hours. If you are closing your account for responsible gaming reasons, please read the Responsible Gaming page first — there may be a self-exclusion option that suits your needs better.

base44 accepts bKash, Nagad, and Rocket — the three most widely used mobile banking services in Bangladesh. All three methods work for both deposits and withdrawals. You do not need a bank account to use base44. As long as you have an active bKash, Nagad, or Rocket account linked to your mobile number, you can fund your base44 balance and withdraw your winnings instantly.

The minimum deposit on base44 is ৳100. This applies to all payment methods — bKash, Nagad, and Rocket. There is no maximum deposit limit for standard accounts, though very large deposits may require additional verification. The minimum is kept low deliberately so that players can start with a small amount and get comfortable with the platform before committing more.

Deposits via bKash, Nagad, and Rocket are credited to your base44 balance instantly in almost all cases. Once you confirm the transaction on your mobile banking app, your base44 balance updates within seconds. If a deposit does not appear after five minutes, check that the transaction was completed successfully on your mobile banking app and contact base44 support with the transaction reference number.

Log in to your base44 account and go to the Withdrawal section. Select your preferred payment method (bKash, Nagad, or Rocket), enter the amount you want to withdraw, and confirm. The funds will be sent to the mobile banking account linked to your base44 profile. Most withdrawals are processed within minutes. There is no minimum waiting period — you can withdraw at any time as long as your balance covers the amount.

base44 does not charge any fees for deposits or withdrawals. The amount you deposit is the amount credited to your balance, and the amount you request to withdraw is the amount sent to your mobile banking account. Note that your mobile banking provider (bKash, Nagad, or Rocket) may apply their own standard transaction fees — these are outside base44's control and vary by provider.

First, check your mobile banking app to confirm whether the transaction was completed or failed. If the money left your mobile banking account but did not appear in your base44 balance after 10 minutes, contact base44 support immediately. Provide your base44 username, the transaction amount, the payment method used, and the transaction reference number from your mobile banking app. The support team will investigate and resolve the issue promptly.

base44 currently offers eight games: Astar Live (live sports betting), Ludo Quick (fast-paced ludo), Dragon of Demons (high-variance battle game), Wheel (spin-to-win), Win (prediction game), Mines (grid strategy), and Plants vs Dino (arcade-style). New games are added regularly — register now to be ready when new titles launch.

The minimum bet varies slightly by game but starts from as low as ৳10 on most base44 games. This makes it easy to try out a game without risking a large amount. The maximum bet per round also varies by game — check the in-game information panel for the specific limits on each title. Bet limits are designed to accommodate both casual players and those who prefer higher stakes.

Yes. All base44 game outcomes are generated by a certified random number generation system. This means no result can be predicted, manipulated, or influenced by the platform or any player. The RNG is independently tested and certified. For games like Mines and Wheel, you can verify the fairness of each result using the provably fair verification tool available in your account history.

Astar Live is base44's live sports betting section. You can place bets on ongoing matches in real time — cricket, football, and other popular sports. Odds update continuously as the match progresses. To bet, select a match, choose your market (match winner, next goal, etc.), enter your stake, and confirm. Winnings are credited to your base44 balance as soon as the market settles after the event concludes.

Mines is a grid-based game. Before each round, you choose how many mines are hidden in the grid — more mines means higher multipliers but greater risk. You then click tiles one by one. Each safe tile increases your multiplier. If you click a mine, you lose your bet. You can cash out at any point before hitting a mine to lock in your current multiplier. The game rewards patience and calculated risk-taking.

base44 offers a demo mode for most games so you can understand the mechanics before placing real money bets. In demo mode, you play with virtual credits and no real money is at stake. It is a great way to learn how Mines, Wheel, Win, and other games work before committing your balance. Switch to real money mode whenever you feel ready — your account balance is always separate from demo credits.

base44 offers a welcome bonus on your first deposit. The bonus amount and percentage are displayed on the Register page and in the Promotions section of your account. The welcome bonus is credited automatically after your first qualifying deposit — no promo code required. Check the current promotion terms for the exact bonus amount, minimum deposit requirement, and wagering conditions.

Wagering requirements (also called rollover requirements) specify how many times you need to play through a bonus amount before you can withdraw it as cash. For example, if you receive a ৳500 bonus with a 10x wagering requirement, you need to place ৳5,000 in total bets before the bonus converts to withdrawable cash. Wagering requirements are standard across all online gaming platforms and protect against bonus abuse. The specific requirements for each base44 promotion are listed in the promotion terms.

Yes. base44 runs regular reload promotions for existing players. These are typically offered on specific days of the week or tied to particular games. Reload bonuses are credited automatically when you make a qualifying deposit during the promotion period. Check the Promotions section in your base44 account regularly to see what is currently available. You can also opt in to push notifications via the app to be alerted when new promotions go live.

Bonuses are usually credited within a few minutes of a qualifying deposit. If your bonus has not appeared after 15 minutes, check that your deposit met the minimum amount required for the promotion. Also confirm that the promotion was active at the time of your deposit — some promotions have specific time windows. If everything looks correct and the bonus is still missing, contact base44 support with your deposit details and they will investigate.

Bonus funds cannot be withdrawn directly — they must be played through according to the wagering requirements first. However, any winnings generated from bonus funds that exceed the wagering requirement can be withdrawn as real cash. Your base44 account clearly shows your real money balance and bonus balance separately so you always know exactly what is withdrawable and what still needs to be wagered.

The base44 app is available as an Android APK download from the App page. Since it is not distributed through the Google Play Store, you will need to allow installation from unknown sources in your Android settings before installing. Go to Settings → Security → Unknown Sources and enable it. Then download the APK from the base44 App page and tap the file to install. The process takes under a minute on most Android devices.

Currently the base44 app is available for Android only. iPhone users can access base44 through the mobile browser on their device — the website is fully optimised for iOS Safari and works smoothly on all iPhone models. An iOS app is in development. In the meantime, you can add the base44 website to your iPhone home screen for a near-app experience: open the site in Safari, tap the Share button, and select "Add to Home Screen".

First, check your internet connection — switch between mobile data and Wi-Fi to see if that resolves the issue. If the app loads but games are slow, try closing other apps running in the background to free up memory. If the app itself will not open, try clearing the app cache in your Android settings (Settings → Apps → base44 → Clear Cache). If problems persist, uninstall and reinstall the latest version of the app from the App page.

Yes. base44 is specifically optimised for the network conditions common in Bangladesh, including 3G connections. The app uses lightweight assets and efficient data loading so games run smoothly even on slower connections. Astar Live may require a slightly stronger connection for real-time odds updates, but all other games — Wheel, Mines, Win, Ludo Quick, Dragon of Demons, and Plants vs Dino — work well on standard 3G.

When a new version of the base44 app is available, you will see an update notification when you open the app. Tap the notification to go to the App page and download the latest APK. Install it over your existing app — your account data and settings are preserved. Keeping the app updated ensures you have the latest games, security patches, and performance improvements.

base44 uses industry-standard SSL encryption to protect all data transmitted between your device and the platform. Your personal information — mobile number, payment details, and account activity — is stored securely and never shared with third parties for marketing purposes. For full details on how base44 handles your data, read the Privacy Policy.

Yes. base44 allows you to set daily, weekly, or monthly deposit limits on your account. This is a responsible gaming tool designed to help you stay in control of your spending. To set a deposit limit, go to the Responsible Gaming section in your account settings. Limits take effect immediately and can be lowered at any time. Increasing a limit requires a cooling-off period to prevent impulsive decisions.

Self-exclusion is a tool that temporarily or permanently blocks you from accessing your base44 account. If you feel your gambling is becoming a problem, you can request self-exclusion for a period of 1 month, 3 months, 6 months, or permanently. During self-exclusion, you cannot log in, deposit, or place bets. To apply self-exclusion, visit the Responsible Gaming page or contact base44 support directly. The block is applied within 24 hours of your request.

Some signs that gambling may be affecting you negatively include: spending more than you can afford to lose, chasing losses, gambling instead of meeting other responsibilities, or feeling anxious or irritable when not gambling. If any of these apply to you, take a break and read the Responsible Gaming page for guidance and support resources. base44 is committed to providing a safe and enjoyable environment for all players.

base44 operates with full transparency. All game results are generated by a certified RNG system, all financial transactions are encrypted, and player funds are held separately from operational funds. The platform's terms, privacy policy, and responsible gaming policies are all publicly available. base44 has been serving players in Bangladesh since its launch and has built a reputation for fast payouts, fair games, and responsive support.